Last Updated: January 4th 2020
This policy covers how this Site treats personal information that the Site collects and receives from you, including information related to your use of the Site’s products and services. Personal information is information you provide about yourself that is personally identifiable like your name, address, email address, phone number, and social security number. This policy does not apply to the practices of companies or the content of websites of companies that the Site links to, does not own or control, or to people that the Site does not employ or manage. In those cases, you will become subject to the security and privacy policies of those companies or individuals and the policies that are posted on the associated website. If you wish to restrict the disclosure of your personal information by those companies or individuals, you will have to direct any opt-out or other non-disclosure request to those companies or individuals in accordance with their respective policies.
Information We Collect on the Site
In order to ensure that consumers get the very best service, the Site collects demographic information, web pages visited and other consumer-volunteered information from sources such as request forms, survey information and/or site registrations. The Site’s request forms may require users to give us information, which may include but not be limited to your name, e-mail address, grade level and subject. This information allows the Site to serve you. Collected information is used to improve the content of our website, customize the content and/or layout of our website for individual users. We do not use information for any targeted advertising to our user base. Our entire site is ad free and will never be transitioned into an advertising platform.
The Site automatically receives and records information on our server logs, including but not limited to your IP address, the Site cookie information, previous page visited, and the page you request. The Site uses information for the following general purposes: to customize content you see, fulfill your requests for services, maintain or improve our services, contact you and conduct research. All information the site automatically receives is completely anonymous information and doesn’t contain any user identifiable information.
If you or your school or district registers through or otherwise grants access to a third-party integrated service, such as Google, MS365, Clever, or ClassLink we may collect personal information that is already associated with your integrated service account. If you create or upload assessments or other academic or educational resources or materials, we collect the content of these materials and metadata you provide about them, such as tags, DOK levels and alignment to learning standards.
Information on individual usage of the system, including but not limited to individual IP addresses, may be analyzed on a case-specific basis to resolve a technical difficulty or to assist in resolving or investigating any misuse of the service; also, such individual usage information may be furnished to your school if your school requests such information to assist in the investigation of fraudulent, abusive, or criminal activity or any other use of Classify Learning that violates your school’s rules or policies.
All information we collect is for improving the educational experience of our application. Information we collect is NOT sold in any way shape or form to a 3rd party application. We value the privacy of all of our users and want to maintain the highest level of standard for our data privacy. The information listed below is ONLY collected to improve the user experience of our product. The information collected below is also required to give the best possible educational experience of our product. At no time is any data collected for non-educational purposes.
Information we collect from teachers, site admins and district admins:
- First Name
- Middle Name
- Last Name
- Email Address
- SIS ID
- State ID
- Grade Taught
- Subject Taught
- School Site
- Avatar (personal image)
Information we collection from students:
- First Name
- Middle Name
- Last Name
- Email Address
- SIS ID
- State ID
- Avatar (personal image)
(only for teacher users) If you make a purchase through our services, we will collect information needed to complete the transaction. However, all transactions are processed through PayPal. We do not collect, process, record or maintain any information related to your credit card or bank account.
How We Use Information We Collect
The information you provide to the Site is required for, but not limited to, the following reasons:
- internal record keeping
- access to the Site’s website, associated websites and sub-domains
- account management
- confirmation of email address (non-student accounts)
- sending notices of product upgrades and other relevant communications (non-student accounts)
Cookies are pieces of information that a web server may transfer to your computer through your web browser. When this information is stored on your computer, our system is able to recognize your browser and in turn customize web page content for you. By using cookies, the Site is able to offer you the advantage of personalization. Such personalization provides you with a more convenient online experience. We will not use any cookies to retrieve other data from your hard drive or obtain sensitive information about you. When a cookie is set, your browser will check it for length, an expiration date, and where it originated. Only the Site can access the cookies that we set. You can decide if and how your computer will accept a cookie by configuring your preferences or options in your browser. However, if you choose to reject cookies, you may not be able to use certain of our online services or website features.
Third Party Service Providers
The Site work with a number of third party service providers to help improve the quality of our service. These companies may employ cookies and action tags (also known as single pixel gifs, tracking pixels or web beacons) to measure service effectiveness. No personal information is provided to these third parties by the Site. These third party providers do not sell or share your information with other third party providers.
Third parties will never get any data that is personally identifiable (pesonal information) to any of our users. The data we send to third parties is anonymous and provides a general health status of our application as a whole.
The Site uses the following third party services on our main app:
- Google Analytics – Google Analytics is used to track overall interaction with the Site. We analyze this data to help make improvements to functionality and figure out the best method of communicating with our users. Google Analytics does not share any information with third parties.
- Help Scout – Help Scout is used to provide inline support within the Site. Users can access all of our support documentation, and the Site is able to provide contextual help based on the location of a user. Help Scout does not share any information with third parties.
- New Relic – New Replic provides application performance monitoring or APM. We are able to review response times to make sure the Site is running at optimal speeds and unseen errors are logged for our developers. New Relic does not share any information with third parties.
- Sentry IO – Sentry IO is used to track any issues that might happen within the front-end web code. Since their are so many variations of web browsers, this application will help us identify issues that appear on the Site. Sentry IO does not share any information with third parties.
Third Party Service Provider Privacy Policies
We do not link to any third party sites through our main application. Our corporate site has links to third party sites for information purposes only.
The Site understands the importance of security for our consumers. We use the latest SSL (Secure Socket Layer) encryption technology to protect sensitive personal during transmission. SSL encrypts information transmitted across the internet to and from the Site. You will know that SSL is working when you see the presence of an image of a closed lock or solid key in the bottom bar of your browser window. This allows your personal information to be submitted in a secure environment while reaching the intended parties. An SSL-capable web browser such as the current versions of the Chrome, Firefox, Safari, Internet Explorer, Mobile Chrome, Mobile Firefox or Mobile Safari is needed to support this encryption technology.
All data we collect is stored within our Amazon Web Services(AWS) environment. We have strict access policy for our employees on who is allowed to access that environment. Not only do we limit the number of access points to our stored data, but we require two-factor authentication for all employees who have access to our stored data.
We also keep track of unauthorized access attempts. If enough access attempts are triggered in a short period of time, we block the source of those access attempts and notify our security team with the appropriate information about the unauthorized access attempts.
Child Usage & Details
Child Online Privacy Protection Act Compliance (“COPPA”)
California Children’s Privacy Rights
If you are under the age of 18, or the parent of a user under the age of 18, residing in California, you are entitled to request removal of content or information you have posted on the Site. If you would like to request removal of your or your child’s content or information, please email us at firstname.lastname@example.org for assistance. Please note that removal of your content or information does not ensure complete or comprehensive removal, as there may be deidentified or recoverable elements of your content or information on our servers in some form. Additionally, we will not remove content or information that we may be required to retain under applicable federal and state laws.
Review and Deletion of Your Child’s Information
Parents have the right to refuse the site further contact with their child and to have access to their child’s information and to have it deleted by contacting the school administrator. Parents have the right to consent to the site’s use of the child’s personal information without having to consent to its disclosure of that information to third parties by contacting the school administrator.
We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services, contact us via email@example.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements. Once an account is considered “inactive”, we will remove all personally identifiable information 5 years from that date.
We may disclose your or your child’s personally identifiable information in connection with business transfers and purchases. As we continue to develop our business we may buy or sell business divisions or companies, we may merge or combine with another company, or our company itself and/or all or a significant part of its assets may be acquired by another company. We may provide any information we have to a potential counter-party in any such potential transaction. If such a transaction is completed, your or your child’s personally identifiable information may be one of the transferred and shared business assets. In the event that information is shared in this manner, notice will be posted on our Site.
Questions and Suggestions
If you have questions or suggestions, or want the opportunity to review or change any of the information collected from or about you, please complete a feedback form, email us at firstname.lastname@example.org.